• Replies 9 replies
  • Subscribers 415 subscribers
  • Views 34 views
  • Users 0 members are here
Related

Deleting packages

Jon Zielinski
$organization

Hi everyone,

I am trying to figure out if there is a way to delete old packages.  When I try to delete say November packages, I get an error saying cannot delete because there are dependent rows.  I assume it is because we sold the seats in the package during that month, correct?  However, it gets very tedious scrolling through past packages to get to the ones I need.  I just want to clean it up.  Any ideas, or is it a pipe dream?

Jon

Science Museum of MN.

Parents
  • $organization

    I think that may be the issue at hand.  Tessitura groups packages by Season and if you aren’t building individual seasons for each Fiscal Year/Season, there currently doesn’t seem to be a way to hide these packages.  Perhaps an enhancement request for an “Inactive” checkbox on the individual packages with a “Show Inactive” checkbox for the Packages module is in order?

     

    Short

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jon Zielinski
    Sent: Tuesday, April 14, 2015 1:55 PM
    To: Christopher Short
    Subject: RE: [Tessitura Ticketing Forum] Deleting packages

     

    I wonder if it is a function of how we use Tessitura as museum instead of performing arts?  We use combo packages to sell the general exhibits and an Omni film if customers want that.  It is all general 'seating' so I don't know if that makes a difference.

    Jon

    From: Christopher Short <bounce-christophershort8349@tessituranetwork.com>
    Sent: 4/14/2015 8:17:54 PM

    Hi Jon,

     

    What screen/module are you seeing the packages displayed on?

     

     

    Thanks!

    Short

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jon Zielinski
    Sent: Tuesday, April 14, 2015 1:11 PM
    To: Christopher Short
    Subject: Re: [Tessitura Ticketing Forum] Deleting packages

     

    Well, I tried setting the dates to a past date and that did not work. I also deleted the modes of sale and the packages still show up on the list on the left.  Any ideas?

    From: Jon Zielinski <bounce-jonzielinski5187@tessituranetwork.com>
    Sent: 4/14/2015 3:46:56 PM

    Thank you Matt!  I'm going to give it try now.

    Best regards,

    Jon




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    I think that may be the issue at hand.  Tessitura groups packages by Season and if you aren’t building individual seasons for each Fiscal Year/Season, there currently doesn’t seem to be a way to hide these packages.  Perhaps an enhancement request for an “Inactive” checkbox on the individual packages with a “Show Inactive” checkbox for the Packages module is in order?

     

    Short

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jon Zielinski
    Sent: Tuesday, April 14, 2015 1:55 PM
    To: Christopher Short
    Subject: RE: [Tessitura Ticketing Forum] Deleting packages

     

    I wonder if it is a function of how we use Tessitura as museum instead of performing arts?  We use combo packages to sell the general exhibits and an Omni film if customers want that.  It is all general 'seating' so I don't know if that makes a difference.

    Jon

    From: Christopher Short <bounce-christophershort8349@tessituranetwork.com>
    Sent: 4/14/2015 8:17:54 PM

    Hi Jon,

     

    What screen/module are you seeing the packages displayed on?

     

     

    Thanks!

    Short

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jon Zielinski
    Sent: Tuesday, April 14, 2015 1:11 PM
    To: Christopher Short
    Subject: Re: [Tessitura Ticketing Forum] Deleting packages

     

    Well, I tried setting the dates to a past date and that did not work. I also deleted the modes of sale and the packages still show up on the list on the left.  Any ideas?

    From: Jon Zielinski <bounce-jonzielinski5187@tessituranetwork.com>
    Sent: 4/14/2015 3:46:56 PM

    Thank you Matt!  I'm going to give it try now.

    Best regards,

    Jon




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data