Deleting packages

Hi everyone,

I am trying to figure out if there is a way to delete old packages.  When I try to delete say November packages, I get an error saying cannot delete because there are dependent rows.  I assume it is because we sold the seats in the package during that month, correct?  However, it gets very tedious scrolling through past packages to get to the ones I need.  I just want to clean it up.  Any ideas, or is it a pipe dream?

Jon

Science Museum of MN.

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  • Hi Jon,

     

    What screen/module are you seeing the packages displayed on?

     

     

    Thanks!

    Short

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jon Zielinski
    Sent: Tuesday, April 14, 2015 1:11 PM
    To: Christopher Short
    Subject: Re: [Tessitura Ticketing Forum] Deleting packages

     

    Well, I tried setting the dates to a past date and that did not work. I also deleted the modes of sale and the packages still show up on the list on the left.  Any ideas?

    From: Jon Zielinski <bounce-jonzielinski5187@tessituranetwork.com>
    Sent: 4/14/2015 3:46:56 PM

    Thank you Matt!  I'm going to give it try now.

    Best regards,

    Jon




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  • Hey Christopher,

    I am in ticketing setup>packages>Select the proper packages and they all show up on the left like normal but I am unable to get rid of the old ones using the previous suggestion of changing the dates in the modes of sale.  Even when I delete the modes of sale, they show up.  

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