Hi everyone,
I am trying to figure out if there is a way to delete old packages. When I try to delete say November packages, I get an error saying cannot delete because there are dependent rows. I assume it is because we sold the seats in the package during that month, correct? However, it gets very tedious scrolling through past packages to get to the ones I need. I just want to clean it up. Any ideas, or is it a pipe dream?
Jon
Science Museum of MN.
Jon,
Yes, once you've sold tickets into a package they cannot be deleted. However, if what's going on is what I think, there is an easy fix!
If you go into Ticketing Set Up and into Packages within that, you can select the packages you want to no longer show up, look at the Modes of Sale attached, and simply set the end date to some day in the past. Once they are expired in this way, they no longer show up in the tickets screen. In the future, if you do have monthly packages, you can set those end dates for the end of said month, and this will happen automatically.
Hope that helps,
Matt
Thank you Matt! I'm going to give it try now.
Best regards,
Well, I tried setting the dates to a past date and that did not work. I also deleted the modes of sale and the packages still show up on the list on the left. Any ideas?