Best Practices for Tnew and Mail2 Integration

We're starting our implementation of Tnew and Mail2 and are wondering the best ways to integrate the system and acquire email addresses. So far we are looking at using Interests or the Mailing List Preference Tab. Does anyone have experience with these that could tell me some of the positive or negatives for each method?

This is my first time posting (new to Tessitura), so I hope this is in the right place!

Thanks,
Grace

Grace Geller
American Repertory Theater | Marketing and Communications Manager

 

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  • I don’t believe that we have run into that issue. Right now each user has one email address associated with their login to TNEW (in fact their log in is their email address) and they decide what mailing list(s) they would like to receive information from via email. So I would imagine that if the user wanted to self subscribe or unsubscribe to certain lists via TNEW online they would need to have multiple accounts.

    However it is easy to manage this with the Contact Point Purposes via the client. I am not sure how that would translate if the user wanted to do that online- so definitely pose this question to the web forum.

     

    Thanks,

    Janna

     

     

Reply
  • I don’t believe that we have run into that issue. Right now each user has one email address associated with their login to TNEW (in fact their log in is their email address) and they decide what mailing list(s) they would like to receive information from via email. So I would imagine that if the user wanted to self subscribe or unsubscribe to certain lists via TNEW online they would need to have multiple accounts.

    However it is easy to manage this with the Contact Point Purposes via the client. I am not sure how that would translate if the user wanted to do that online- so definitely pose this question to the web forum.

     

    Thanks,

    Janna

     

     

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