What rights do I have to grant to activate the Print button in the Order Search? I open a batch, search for an order, find it, but I can't seem to get any of my users to be able to use that Print button.
You need to access Order Search through the Ticket Orders window, not through Season Manager.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Matt Hilgers Sent: Tuesday, October 13, 2009 5:37 PM To: Ryan Creps Subject: [Tessitura Ticketing Forum] Printing in Order Search Screen
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Yeah that’s what I’m doing. One of my users says they can do this though, so I’m going to inspect their rights. Thanks though!
MH
matt_hilgers@milwaukeeartspartners.org
IM: matt_hilgers
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ryan Creps Sent: Tuesday, October 13, 2009 4:47 PM To: Matt Hilgers Subject: RE: [Tessitura Ticketing Forum] Printing in Order Search Screen
Two other things:
- Check that you have a Ticket Printer set in Preferences
- Check that you have rights to the Ticket Printing security object if you are not an administrator.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Matt Hilgers Sent: Tuesday, October 13, 2009 5:57 PM To: Ryan Creps Subject: RE: [Tessitura Ticketing Forum] Printing in Order Search Screen