Hi All,
We're still on V.11 and just started selling subscriptions online this season. I want to track how many of our renewals and new subscriptions came in online and not through the ticket office. I'm hoping to do this by using the original solicitor on the ticket order, webapi. I tried running the report Package Order Listing however if one of the ticket office staff changed anything in the order, it changed the solicitor in the report. The original solicitor is still in the ticket order but not on the report. Does anyone have any suggestions how to pull a report like this? I have ideas about how to change this for next year, but I still need to have the information for these renewals.
Thanks,
Susan
We use Channel for this kind of reporting. It has worked really well.
Janna
Janna Ellis
Director, Yale Tessitura Consortium
Yale School of Drama
Yale School of Music
203-432-8822
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Susan Ashcraft Sent: Tuesday, March 31, 2015 2:37 PM To: Ellis, Janna Subject: [Tessitura Ticketing Forum] Tracking online subscriptions
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