Mobile Device woes

Good Afternoon All!  I wanted to see if there is anyone out there that is finding success with scanning barcodes from a mobile device.  I know there are many factors that play into if it will or won’t work, but at the moment I cannot get any of my MC55 or MC40 devices to scan a barcode with success on any type of device at any time. 

 

Based on some searches I see that one person said they have had success with an MC70 device, but I hate to make an investment based on one comment.  If anyone has any opinions on what is working for them, I am all ears!  We implemented CloudTix a few years ago, and the sales we are doing on this mobile app have already doubled this year compared to our sales last year on the app, so I feel this is a solution we need to put in place. 

 

We are revisiting our hardware and procedures to ensure we are ready for this trend.  I would also love to hear procedures that you may have put in place because barcodes are so difficult to scan on mobile devices.

 

Thank you in advance for any insight or opinions you can share. 

 

Have a great day!

 

Cathy Eckerle Smith

Director of IT

Cincinnati Playhouse in the Park

513-345-2242

 

 

Parents
  • The patrons need to enlarge the barcode at times for our MC70s to read them. We are moving to the 75s as well due to lack of support.
    Hawana

    Hawana Townsley

    972-744-4616 office
    214-906-4990 iPhone

    Sent from my iPhone. 
    Pardon any errors and brevity. 





    On Jan 22, 2015, at 2:18 PM, "Cathy Smith" <bounce-cathystamm5548@tessituranetwork.com> wrote:

    Thank you for confirming that MC70s are working for you.  That is certainly a step in the right direction. 

     

    I appreciate your time in responding!  I will follow up if I have any more questions. 

     

    Cathy

     

    From: N-Scan [mailto:groups-n-scan@tessituranetwork.com] On Behalf Of Chris (Bremer) Lorenz
    Sent: Thursday, January 22, 2015 3:08 PM
    To: Cathy Smith
    Subject: Re: [N-Scan] Mobile Device woes

     

    Hi Cathy - 

    We use the MC-70 and they scan mobile device barcodes on screen, however they are unfortunately nearing end-of-life support by Motorola March 2015, so we are looking to purchase either MC-55 or MC-75 next and I can't speak to their ability on that yet.

    The MC-75s are reportedly more hardware/accessory compatible w/ MC-70, but we're just in the investigation phase at this time.

     

    Hope this helps some! 

    Feel free to email my personally if you have any questions or want any updates on our findings as we're soon working on getting these new models in-house to test with N-Scan 6 (which we are already on NScan6).

     

    Chris

     

    --
    Chris Lorenz
    Database Administrator
    Science Museum of Minnesota
    651-221-2576
    --

    Five amazing films. One amazing world. Omnifest 2015, a giant screen film festival featuring four classics and one brand new film, runs from January 9 through February 19 in the Science Museum of Minnesota's William L. McKnight-3M Omnitheater.

    Visit www.smm.org/omnifest to plan your visit today

     

     

     


    Good Afternoon All!  I wanted to see if there is anyone out there that is finding success with scanning barcodes from a mobile device.  I know there are many factors that play into if it will or won’t work, but at the moment I cannot get any of my MC55 or MC40 devices to scan a barcode with success on any type of device at any time. 

     

    Based on some searches I see that one person said they have had success with an MC70 device, but I hate to make an investment based on one comment.  If anyone has any opinions on what is working for them, I am all ears!  We implemented CloudTix a few years ago, and the sales we are doing on this mobile app have already doubled this year compared to our sales last year on the app, so I feel this is a solution we need to put in place. 

     

    We are revisiting our hardware and procedures to ensure we are ready for this trend.  I would also love to hear procedures that you may have put in place because barcodes are so difficult to scan on mobile devices.

     

    Thank you in advance for any insight or opinions you can share. 

     

    Have a great day!

     

    Cathy Eckerle Smith

    Director of IT

    Cincinnati Playhouse in the Park

    513-345-2242

     

     

     

     

     

     






Reply
  • The patrons need to enlarge the barcode at times for our MC70s to read them. We are moving to the 75s as well due to lack of support.
    Hawana

    Hawana Townsley

    972-744-4616 office
    214-906-4990 iPhone

    Sent from my iPhone. 
    Pardon any errors and brevity. 





    On Jan 22, 2015, at 2:18 PM, "Cathy Smith" <bounce-cathystamm5548@tessituranetwork.com> wrote:

    Thank you for confirming that MC70s are working for you.  That is certainly a step in the right direction. 

     

    I appreciate your time in responding!  I will follow up if I have any more questions. 

     

    Cathy

     

    From: N-Scan [mailto:groups-n-scan@tessituranetwork.com] On Behalf Of Chris (Bremer) Lorenz
    Sent: Thursday, January 22, 2015 3:08 PM
    To: Cathy Smith
    Subject: Re: [N-Scan] Mobile Device woes

     

    Hi Cathy - 

    We use the MC-70 and they scan mobile device barcodes on screen, however they are unfortunately nearing end-of-life support by Motorola March 2015, so we are looking to purchase either MC-55 or MC-75 next and I can't speak to their ability on that yet.

    The MC-75s are reportedly more hardware/accessory compatible w/ MC-70, but we're just in the investigation phase at this time.

     

    Hope this helps some! 

    Feel free to email my personally if you have any questions or want any updates on our findings as we're soon working on getting these new models in-house to test with N-Scan 6 (which we are already on NScan6).

     

    Chris

     

    --
    Chris Lorenz
    Database Administrator
    Science Museum of Minnesota
    651-221-2576
    --

    Five amazing films. One amazing world. Omnifest 2015, a giant screen film festival featuring four classics and one brand new film, runs from January 9 through February 19 in the Science Museum of Minnesota's William L. McKnight-3M Omnitheater.

    Visit www.smm.org/omnifest to plan your visit today

     

     

     


    Good Afternoon All!  I wanted to see if there is anyone out there that is finding success with scanning barcodes from a mobile device.  I know there are many factors that play into if it will or won’t work, but at the moment I cannot get any of my MC55 or MC40 devices to scan a barcode with success on any type of device at any time. 

     

    Based on some searches I see that one person said they have had success with an MC70 device, but I hate to make an investment based on one comment.  If anyone has any opinions on what is working for them, I am all ears!  We implemented CloudTix a few years ago, and the sales we are doing on this mobile app have already doubled this year compared to our sales last year on the app, so I feel this is a solution we need to put in place. 

     

    We are revisiting our hardware and procedures to ensure we are ready for this trend.  I would also love to hear procedures that you may have put in place because barcodes are so difficult to scan on mobile devices.

     

    Thank you in advance for any insight or opinions you can share. 

     

    Have a great day!

     

    Cathy Eckerle Smith

    Director of IT

    Cincinnati Playhouse in the Park

    513-345-2242

     

     

     

     

     

     






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