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Debit payment methods?

Lesley Chaney
$organization

Hi all,

Let's say, as an example, I have $1000 in grant income. I want any user to be able to use that money for any patron. I'm assuming that "On Account" is not really a viable option, since I want it to be available to multiple patrons.

Does anyone have a creative solution for me??

Thanks, as always, for your wisdom!

Best,

Lesley

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  • $organization

    The way around this is to let your sales team know to which account the GC is assigned. Then can then go there and find it. If there are going to be many of these GC’s you could create a sales note for the performance it can be used on that simply says what the GC number is. The sales note can either be mandatory or not depending on how you structure it. You could also use CSI’s that are assigned to that team so they know what’s going on as well regarding this special use GC.

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lesley Chaney
    Sent: Monday, December 08, 2014 5:14 PM
    To: Chris Cuhel
    Subject: RE: [Tessitura Ticketing Forum] Debit payment methods?

     

    A gift certificate was certainly under consideration, but I thought it would be kind of unwieldy for the sales team to keep track of the gift certificate numbers, especially if there was more than one of these at a time.

     

    From: John Moskal II <bounce-johnmoskalii7233@tessituranetwork.com>
    Sent: 12/8/2014 5:52:38 PM

    Gift Certificate was going to be my suggestion as well.  It is easy enough to create an internal promotional/grant/etc.. payment method to pay for said Gift Certificate.  We have just recently done something similar for a promotion with our Black Friday sale this year.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    The way around this is to let your sales team know to which account the GC is assigned. Then can then go there and find it. If there are going to be many of these GC’s you could create a sales note for the performance it can be used on that simply says what the GC number is. The sales note can either be mandatory or not depending on how you structure it. You could also use CSI’s that are assigned to that team so they know what’s going on as well regarding this special use GC.

     

    Christopher Cuhel

    Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lesley Chaney
    Sent: Monday, December 08, 2014 5:14 PM
    To: Chris Cuhel
    Subject: RE: [Tessitura Ticketing Forum] Debit payment methods?

     

    A gift certificate was certainly under consideration, but I thought it would be kind of unwieldy for the sales team to keep track of the gift certificate numbers, especially if there was more than one of these at a time.

     

    From: John Moskal II <bounce-johnmoskalii7233@tessituranetwork.com>
    Sent: 12/8/2014 5:52:38 PM

    Gift Certificate was going to be my suggestion as well.  It is easy enough to create an internal promotional/grant/etc.. payment method to pay for said Gift Certificate.  We have just recently done something similar for a promotion with our Black Friday sale this year.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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