Hi all,
Let's say, as an example, I have $1000 in grant income. I want any user to be able to use that money for any patron. I'm assuming that "On Account" is not really a viable option, since I want it to be available to multiple patrons.
Does anyone have a creative solution for me??
Thanks, as always, for your wisdom!
Best,
Lesley
You could create a gift certificate. That way you can share the certificate number to be used and it can also be tracked the granting organization for use.
Christopher Cuhel
Senior Manager of Ticketing and Patron Services | Lyric Opera of Kansas City
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lesley Chaney Sent: Monday, December 08, 2014 4:47 PM To: Chris Cuhel Subject: [Tessitura Ticketing Forum] Debit payment methods?
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Gift Certificate was going to be my suggestion as well. It is easy enough to create an internal promotional/grant/etc.. payment method to pay for said Gift Certificate. We have just recently done something similar for a promotion with our Black Friday sale this year.
A gift certificate was certainly under consideration, but I thought it would be kind of unwieldy for the sales team to keep track of the gift certificate numbers, especially if there was more than one of these at a time.