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Season Maintenance Hold Code Area Access

Jason Combs (Past Member)
$organization

I need help is granting a user group access to the hold code area under the season maintenance. It is currently greyed out. 

 

Thanks,

  • $organization

    The security objects for Season Maintenance all start with "Season Maint", plus "Season Mgr Season Maintenance". You'll find the security object for the Holds tab in there.

    The other thing to remember is that the Holds tab will stay greyed out until the performances you are working with are all in the same venue. Unfortunately this doesn't display in the search results, so you may have to crawl through performance by performance in ticketing setup until you find the discrepancy, if indeed you are only working with events that are (supposed to be) in the same venue.

  • $organization

    Thanks, I think I might have figured it out now with your help.

     

     

    Jason Combs | Director of Information Technology |jason.combs@strazcenter.org

    David A. Straz, Jr. Center for the Performing Arts |

    1010 North W.C Macinnes Pl | Tampa, Florida 33602
    O: 813.222.1092 F: 813.222.1057

     

       


    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Nick Reilingh
    Sent: Monday, October 20, 2014 7:37 PM
    To: Combs, Jason
    Subject: Re: [Tessitura Ticketing Forum] Season Maintenance Hold Code Area Access

     

    The security objects for Season Maintenance all start with "Season Maint", plus "Season Mgr Season Maintenance". You'll find the security object for the Holds tab in there.

    The other thing to remember is that the Holds tab will stay greyed out until the performances you are working with are all in the same venue. Unfortunately this doesn't display in the search results, so you may have to crawl through performance by performance in ticketing setup until you find the discrepancy, if indeed you are only working with events that are (supposed to be) in the same venue.

    From: Jason Combs <bounce-jasoncombs3953@tessituranetwork.com>
    Sent: 10/17/2014 10:47:51 AM

    I need help is granting a user group access to the hold code area under the season maintenance. It is currently greyed out. 

     

    Thanks,




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