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Full Price Exchanges

Lisa Gendell
$organization

I am writing from The Joyce Theater in NYC. I was wondering if any theater or organization does full price exchanges?

 

Thanks,

Lisa

  • $organization

    Good morning,

    We also allow full price exchanges with a $5 per ticket exchange fee.  We have also created a capture fee that allows us to capture any balance due (before other fees) monies.  This is in line with our no refunds policy, so if a patron exchanges from a PL1 to a PL3 ticket, those monies are swept into the event's ticket revenue GL.


    Cheers!
    Short 

  • $organization

    Hi Lisa,

     

    We allow exchanges for full priced tickets but with a fee of $5 per ticket exchanged added.

     

    Laura

     

    ____________________________________

    Laura Kirk | Associate Director of Audience Services

    Yale School of Drama | Yale Repertory Theatre

    203.432.1522  | www.yalerep.org

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lisa Gendell
    Sent: Tuesday, October 14, 2014 11:50 AM
    To: Kirk, Laura
    Subject: [Tessitura Ticketing Forum] Full Price Exchanges

     

    I am writing from The Joyce Theater in NYC. I was wondering if any theater or organization does full price exchanges?

     

    Thanks,

    Lisa




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Thank you so much!! That is very helpful!

    Lisa

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Laura Kirk
    Sent: Tuesday, October 14, 2014 12:13 PM
    To: Lisa Gendell
    Subject: RE: [Tessitura Ticketing Forum] Full Price Exchanges

     

    Hi Lisa,

     

    We allow exchanges for full priced tickets but with a fee of $5 per ticket exchanged added.

     

    Laura

     

    ____________________________________

    Laura Kirk | Associate Director of Audience Services

    Yale School of Drama | Yale Repertory Theatre

    203.432.1522  | www.yalerep.org

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lisa Gendell
    Sent: Tuesday, October 14, 2014 11:50 AM
    To: Kirk, Laura
    Subject: [Tessitura Ticketing Forum] Full Price Exchanges

     

    I am writing from The Joyce Theater in NYC. I was wondering if any theater or organization does full price exchanges?

     

    Thanks,

    Lisa




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • $organization

    Thanks.

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christopher Short
    Sent: Tuesday, October 14, 2014 12:46 PM
    To: Lisa Gendell
    Subject: Re: [Tessitura Ticketing Forum] Full Price Exchanges

     

    Good morning,

    We also allow full price exchanges with a $5 per ticket exchange fee.  We have also created a capture fee that allows us to capture any balance due (before other fees) monies.  This is in line with our no refunds policy, so if a patron exchanges from a PL1 to a PL3 ticket, those monies are swept into the event's ticket revenue GL.


    Cheers!
    Short 

    From: Lisa Gendell <bounce-lisagendell8075@tessituranetwork.com>
    Sent: 10/14/2014 11:40:24 AM

    I am writing from The Joyce Theater in NYC. I was wondering if any theater or organization does full price exchanges?

     

    Thanks,

    Lisa




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!