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Globally Update CSI Entries?

Sandy Castillo
$organization

Our IT staff says that it can't be done, but our colleagues know that it CAN!  Help! 

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  • $organization

    Hi Sandy -

    Things are usually doable, but whether they are advisable or not is another question. :D  I guess it depends on what you mean by globally update CSI entries?

    There are a couple of shared reports out there on TASK (#173 & #324) to create and close CSIs in a bulk manner. If you are talking about a global replacement of values then you start getting into a sticky wicket of making sure that you have found all the places that particular value is stored and crossing your fingers.

    HTH,

    Heather

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  • $organization

    Hi Sandy -

    Things are usually doable, but whether they are advisable or not is another question. :D  I guess it depends on what you mean by globally update CSI entries?

    There are a couple of shared reports out there on TASK (#173 & #324) to create and close CSIs in a bulk manner. If you are talking about a global replacement of values then you start getting into a sticky wicket of making sure that you have found all the places that particular value is stored and crossing your fingers.

    HTH,

    Heather

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