Hi there,
I imagine this question may have been asked before, but I had difficulty finding it specifically on the forums.
I'm adjusting the way our box office currently prints tickets, and would like to print all will call tickets for a performance starting two days before that performance. I'd like to include box office transactions as well as web transactions in the same batch print. I'm currently on v11. Is there any way to avoid having to run the batch print twice, and include both type of transactions in one batch print?
Thank you!
Kim Husted
Box Office Manager, Arvada Center for the Arts and Humanities
Hey Kim,
I always had the same question! Whenever you batch print it creates a batch so that dropdown is simply asking what type of batch you want your batch print to create. I always chose ticketing personally.
Hope that helps!
Best,
Jana
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kim Husted Sent: Thursday, September 04, 2014 5:41 PM To: Jana Landin Subject: Re: [Tessitura Ticketing Forum] Batch Printing for Performance Will Call
Hi Beth,
Thanks for your response!
I currently have the filters open, except that we change the dates on a rolling basis. I'm more questioning the "Batch Type" underneath the setup. Perhaps I'm misunderstanding what this batch type refers to? Our current options are: Box Office Transactions, Website Transactions, and Development Transactions. To me, that seems that I need to do a batch first for box office transactions, then a 2nd batch for website transactions. I'd like to avoid that if possible.
Thank you for your help - I'm pretty new to Tessitura, so I apologize if I'm misunderstanding something!
Jana Landin Tessitura Application Manager , direct line 214-978-2872 fax 214-954-9936 jana.landin@attpac.org |
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From: Beth Hawryluk <bounce-bethhawryluk7830@tessituranetwork.com> Sent: 9/4/2014 4:52:07 PM
Hi Kim,
How do you currently set up your batch print jobs? We've always included web orders with our others orders without issue. For Will Call prints we have our Filter section wide open. All Catergories, Deliveries, and MOS with Reprint set to No.
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