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Batch Printing for Performance Will Call

Kim Husted
$organization

Hi there,

I imagine this question may have been asked before, but I had difficulty finding it specifically on the forums. 

I'm adjusting the way our box office currently prints tickets, and would like to print all will call tickets for a performance starting two days before that performance. I'd like to include box office transactions as well as web transactions in the same batch print. I'm currently on v11. Is there any way to avoid having to run the batch print twice, and include both type of transactions in one batch print?

Thank you!

Kim Husted

Box Office Manager, Arvada Center for the Arts and Humanities

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  • $organization

    We only have Batch types of Ticketing and Development.  All web transactions go in Ticketing, even online donations.

     

    But the order search method of printing doesn’t require batch type so I think it’s a little more flexible.

     

    Shelley Osburn

    Box Office Manager

    COCA

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kim Husted
    Sent: Thursday, September 04, 2014 5:38 PM
    To: Shelley Osburn
    Subject: Re: [Tessitura Ticketing Forum] Batch Printing for Performance Will Call

     

    Hi Beth,

    Thanks for your response! 

    I currently have the filters open, except that we change the dates on a rolling basis. I'm more questioning the "Batch Type" underneath the setup. Perhaps I'm misunderstanding what this batch type refers to? Our current options are: Box Office Transactions, Website Transactions, and  Development Transactions. To me, that seems that I need to do a batch first for box office transactions, then a 2nd batch for website transactions. I'd like to avoid that if possible. 

    Thank you for your help - I'm pretty new to Tessitura, so I apologize if I'm misunderstanding something! 

    From: Beth Hawryluk <bounce-bethhawryluk7830@tessituranetwork.com>
    Sent: 9/4/2014 4:52:07 PM

    Hi Kim,

    How do you currently set up your batch print jobs? We've always included web orders with our others orders without issue. For Will Call prints we have our Filter section wide open. All Catergories, Deliveries, and MOS with Reprint set to No.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    We only have Batch types of Ticketing and Development.  All web transactions go in Ticketing, even online donations.

     

    But the order search method of printing doesn’t require batch type so I think it’s a little more flexible.

     

    Shelley Osburn

    Box Office Manager

    COCA

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kim Husted
    Sent: Thursday, September 04, 2014 5:38 PM
    To: Shelley Osburn
    Subject: Re: [Tessitura Ticketing Forum] Batch Printing for Performance Will Call

     

    Hi Beth,

    Thanks for your response! 

    I currently have the filters open, except that we change the dates on a rolling basis. I'm more questioning the "Batch Type" underneath the setup. Perhaps I'm misunderstanding what this batch type refers to? Our current options are: Box Office Transactions, Website Transactions, and  Development Transactions. To me, that seems that I need to do a batch first for box office transactions, then a 2nd batch for website transactions. I'd like to avoid that if possible. 

    Thank you for your help - I'm pretty new to Tessitura, so I apologize if I'm misunderstanding something! 

    From: Beth Hawryluk <bounce-bethhawryluk7830@tessituranetwork.com>
    Sent: 9/4/2014 4:52:07 PM

    Hi Kim,

    How do you currently set up your batch print jobs? We've always included web orders with our others orders without issue. For Will Call prints we have our Filter section wide open. All Catergories, Deliveries, and MOS with Reprint set to No.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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