Good afternoon,
Please forgive me if this has been addressed elsewhere but I was curious if anyone has had experience using the Order Import utility to import orders from another organization using Tessitura.
Are the imported orders able to be scanned with N-Scan? Are there potential duplicate ticket number errors?
We have a presenting partner who uses Tessitura and we haven't been able to scan their tickets and keep accurate attendance records and were hoping that this might solve those issues.
Thanks!Short
Hi Short,
We're currently doing a co-production with another Tessitura organisation and importing their orders into our system.
Basically, the order import will duplicate the orders on our system, mirroring them on our system with new order numbers. We're printing and dispatching all of the tickets so that we can scan them with NScan as the tickets will use the ticket numbers on our system.
I'm not sure you'll be able to import the original ticket numbers as standard and creating NScan barcodes from those ticket numbers, but it might be possible with customisation.
Please shout if you have any other questions.
Grae