Hello Tessiturians,
We at the NT are looking at implementing HTML order confirmations, these are currently sent in plain text. I'm trying to get an idea of how many other organisations send their confirmations in HTML and whether this has presented any unexpected (or expected) complications or issues.
Any feedback is welcome, even if it's just a brief "yes, we use HTML order confirmations."
Many thanks,
Geoff White
_____________________________
Box Office and CRM Systems Coordinator
National Theatre
We use HTML confirmations at First Stage. Being able to add colors & graphics has been helpful in breaking up the content (cart, terms and conditions, etc). The plain text confirmations got to be too long.
-p.
Patrick Schley Academy Services Manager
FIRST STAGE
Transforming Lives Through Theater
325 West Walnut Street | Milwaukee, WI 53212 (414) 267-2942 direct | (414) 267-2976 fax