Hi everyone:
We're opening a gift shop soon. Does anyone managing / sell merchandise through Tessitura and/or use it as a POS system? Once we have v12.1 Quick Sale may work and can be attached to a cash drawer that opens when change is needed, etc.
My main concern (if we can't use Quick Sale) would be populating our product catalog for ticket sales with merchandise. It does appear I could use fees to add merchandise. Does anyone use NSCAN to then scan the items?
Thanks to all for you help!
Michelle
We sell a limited number of merchandise items (playtexts, books, dvds) via Fees in Tessitura and have a custom merchandise acknowledgement report that automatically emails daily to the book shop so they can prepare and dispatch. These are also automatically offered in the purchase pathway on our website for the relevant productions.
B
Hi Brooke:
Thanks so much for the information. I like the idea of an automated report. Did consulting do this for you or do you have in house staff?
Thanks again!
Hi Michelle,
We do have in house staff that write reports for us now but I believe that particular report was procured via consulting a number of years ago. It's called a Merchandise Order Aknowledgement (sic) - not sure if it lives elsewhere on the network or TASK and it might be quite customised but I'm sure we'd be happy to share with you if you go down that route.
Hi there,
To those on this thread selling merchandise using fees, do you sell the products over the website?
Thanks,
Frannie
Hi Frannie,
We sell a selection over our website, tying the merchandise IDs (which we have to get our DBAs to find for us) into our config file (so quite a manual process) so that it appears on 'suggested items'. I'm sure other organisations are doing this with more finesse than us but at least it works!