Hi everyone:
We're opening a gift shop soon. Does anyone managing / sell merchandise through Tessitura and/or use it as a POS system? Once we have v12.1 Quick Sale may work and can be attached to a cash drawer that opens when change is needed, etc.
My main concern (if we can't use Quick Sale) would be populating our product catalog for ticket sales with merchandise. It does appear I could use fees to add merchandise. Does anyone use NSCAN to then scan the items?
Thanks to all for you help!
Michelle
We do sell Mech through Tessitura. At the moment we have one GA performance that is set up on the 31st December and use price types for the different stock items. This was the easiest and quickest way (whilst we are still on v11) to sell the many different items we have.The retail then report on sales via how many items are sold at each price type.
It isn't ideal in anyway, but a performance per item would not have worked for us. We toyed with the idea of using fees to, but again, we didn't think we could make it work as we wanted it to with reporting etc.
I'm happy to go into more detail if you want it.Caryl
Hi Caryl:
Thanks for the info. How do you find this works with ticketing? Do your sellers every confuse that show for an event? I like the use of price types as it keeps the number of "events / gifts" down and out of the product calendar. Do you find it difficult to manage all of the price types?
Thanks so much!
They don't mistake the show for an event - we always put the merchandise performance on a date where we have no shows, like Christmas Day or Boxing Day, so they know where to find it quickly and easily. We also make the perf code something that is easy to remember, like MERCH2014 so they can type that in if they want to.
It was easier to manage the price types than to set up multiple performances for everything we sold. We have a large range of things on sale, so the price types made more sense.
Caryl