How do I split a facility between seated and standing tickets? They can both be GA but how would the tickets indicate seated or standing unless I used two seperate facilities?
Hi Ian,
We have just gone on sale with a similar set up where one of our levels is standing and the other two are seated. We had to build a new facility anyway - is that what you are trying to avoid?
Also, where do you need it to show up? We set ours up to make it clear to both box office over the phone and online (but it's best available - not SYOS).
We use zones to indicate whether a seat is standing or seated but you could also use seat type, depending on whether you use it for anything else. We use seat type to indicate entry points so we can't use that one. You could also use section but again we use that to indicate which level and whether the seats are accessible or not.
You could also use the name of the price type to really highlight it - we don't do that either but we have done in certain performances in the past.
We also use screen text to remind box office staff selling it.
Hope that's helpful.
B
HI Brooke,
I think I've nailed it. I've used a combination of Sections, Zones, Screen Text and as much as possible to differentiate between the two areas on a new facility. Online is Best Available as you have mentioned. I've done some tinkering with the ticket design and it all looks good. I think it's all clear to Box Office and FoH staff.
Thanks for your help.
Ian