consigned tickets

I'm trying to find the best way to track and report on consigned tickets.  I've "bought" the tickets as reserved but reserved tickets are difficult to track.  In another job they had a way of tracking consignments that were to be paid.  In my instance, the tickets won't be directly paid but will be part of a larger settlement.  I would appreciate info on how others deal with consigned tickets.



[edited by: Ellen Holt at 11:40 AM (GMT -6) on 9 Jul 2014]
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  • Hi Ellen,

    We do a lot of consignment ticketing - for multiple rental clients, and often for multiple productions per rental client.  To help us keep track, we do the following:

    1.  We process consignment sales in a separate Consignment Sales MOS.
    2.  We use separate Consignment price types, so that it is easy to see real sales vs. consignment sales on reports that include price type information.
    3.  We create a separate Consignment method of payment for each different production.

    This is a bit more work when setting things up, but it allows us to troubleshoot problems and reconcile events with consignment sales quite easily.  If you are managing consignment sales for more than one production or reconciling consignment sales for more than one organization, I'd recommend breaking things down to this level of detail.

    Hope this helps!  Catherine

    On 7/9/2014 12:47 PM, Ellen Holt wrote:

    I'm trying to find the best way to track and report on consigned tickets.  I've "bought" the tickets as reserved but reserved tickets are difficult to track.  In another job they had a way of tracking consignments that were to be paid.  In my instance, the tickets won't be directly paid but will be part of a larger settlement.  I would appreciate how others deal with consigned tickets.




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Reply
  • Hi Ellen,

    We do a lot of consignment ticketing - for multiple rental clients, and often for multiple productions per rental client.  To help us keep track, we do the following:

    1.  We process consignment sales in a separate Consignment Sales MOS.
    2.  We use separate Consignment price types, so that it is easy to see real sales vs. consignment sales on reports that include price type information.
    3.  We create a separate Consignment method of payment for each different production.

    This is a bit more work when setting things up, but it allows us to troubleshoot problems and reconcile events with consignment sales quite easily.  If you are managing consignment sales for more than one production or reconciling consignment sales for more than one organization, I'd recommend breaking things down to this level of detail.

    Hope this helps!  Catherine

    On 7/9/2014 12:47 PM, Ellen Holt wrote:

    I'm trying to find the best way to track and report on consigned tickets.  I've "bought" the tickets as reserved but reserved tickets are difficult to track.  In another job they had a way of tracking consignments that were to be paid.  In my instance, the tickets won't be directly paid but will be part of a larger settlement.  I would appreciate how others deal with consigned tickets.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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