I'm trying to find the best way to track and report on consigned tickets. I've "bought" the tickets as reserved but reserved tickets are difficult to track. In another job they had a way of tracking consignments that were to be paid. In my instance, the tickets won't be directly paid but will be part of a larger settlement. I would appreciate info on how others deal with consigned tickets.
It does- thanks!
Ellen Holt
Concerts & Lectures
The Metropolitan Museum of Art
1000 Fifth Ave
New York, NY 10028
212.650.2706
212.650.2253, fax
Ellen.Holt@metmuseum.org
http://www.metmuseum.org/tickets
http://www.metmuseum.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jenny Graf Sent: Wednesday, July 09, 2014 1:12 PM To: Holt, Ellen Subject: Re: [Tessitura Ticketing Forum] consigned tickets
Hi Ellen,
We don't do too much consigning, really we only do it when we have to sell hard tickets at a venue that we don't have Tessitura access in, but we pay off the tickets with a payment method called Consignment. Then we make sure to cancel out the Consignment payments with the actually payments we take in. So we always carry a $0 balance in the Consignment payment type. It's just a pass through of funds.
So perhaps you might want to create a new payment method for your consignments and then change the payment method to the payment method that ultimately gets used when the tickets are paid later.
Hope this helps!
Jenny
From: Ellen Holt <bounce-ellenholt2442@tessituranetwork.com> Sent: 7/9/2014 11:39:25 AM
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