Deceased A1 in household

What is the proper way to treat the household account when A1 is deceased. I marked that individual's record as deceased and inactivated it, but the household record still shows him as A1. Is there a way to switch A1 & A2...do I need to do anything more?

Parents
  • Yes in Household Operations there is a function Swap A1/A2

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Phil Setchfield
    Sent: Thursday, June 05, 2014 5:18 PM
    To: McKinley, Leslie
    Subject: [Tessitura Ticketing Forum] Deceased A1 in household

     

    What is the proper way to treat the household account when A1 is deceased. I marked that individual's record as deceased and inactivated it, but the household record still shows him as A1. Is there a way to switch A1 & A2...do I need to do anything more?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Yes in Household Operations there is a function Swap A1/A2

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Phil Setchfield
    Sent: Thursday, June 05, 2014 5:18 PM
    To: McKinley, Leslie
    Subject: [Tessitura Ticketing Forum] Deceased A1 in household

     

    What is the proper way to treat the household account when A1 is deceased. I marked that individual's record as deceased and inactivated it, but the household record still shows him as A1. Is there a way to switch A1 & A2...do I need to do anything more?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
No Data