At Phoenix Theatre we are looking to try something a little different to connect with our patrons. We wanted to develop a "seat visit program", in order to connect more deeply with our subscribers and break through to create a more meaningful and fulfilling relationship. I have been working on this project for a little while now but am having a difficult time finding other theatres who have done similar things, pros and cons to the project, difficulties to overcome and the like. If you have any feedback or recommendations as I move forward to eventually enact this program please reply.
Thank you!
We currently do Surprise and Delight as a program which is a meet and greet at patron seats. You are welcome to call me for more details. It has been successful at helping with retention rates for 1-2 year subscribers.
Stephanie Scott
Director of Sales and Patron Services
312-3-294-3070