Best Seating - Non-GA event

Since it is a new facility was a Best Seat Map applied to it? Did you fight click on the map in facility manager to “Validate Completeness”?

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Cathy-Anne Cook
Sent: Friday, May 16, 2014 1:06 PM
To: Nicole Keating
Subject: [Tessitura Ticketing Forum] Best Seating - Non-GA event

So I'm a little embarrassed to ask because it's usually just the click of one button and then everything works.

I just built a new facility that other than when included in a Subscription will be SYOS but cannot be bought into as a Subscription online because the Best Seat map doesn't appear to be working.

I have read through the Help documentation many times and have the map built, with rankings, applied to the seat map, and included in the performance.

Please help if you know what I'm missing.

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