• Replies 3 replies
  • Subscribers 415 subscribers
  • Views 31 views
  • Users 0 members are here
Related

Best Seating - Non-GA event

Cathy-Anne Cook
$organization

So I'm a little embarrassed to ask because it's usually just the click of one button and then everything works.

I just built a new facility that other than when included in a Subscription will be SYOS but cannot be bought into as a Subscription online because the Best Seat map doesn't appear to be working.

I have read through the Help documentation many times and have the map built, with rankings, applied to the seat map, and included in the performance.

 

Please help if you know what I'm missing.

Parents
  • Former Member
    Former Member $organization

    Since it is a new facility was a Best Seat Map applied to it? Did you fight click on the map in facility manager to “Validate Completeness”?

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Cathy-Anne Cook
    Sent: Friday, May 16, 2014 1:06 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Best Seating - Non-GA event

     

    So I'm a little embarrassed to ask because it's usually just the click of one button and then everything works.

    I just built a new facility that other than when included in a Subscription will be SYOS but cannot be bought into as a Subscription online because the Best Seat map doesn't appear to be working.

    I have read through the Help documentation many times and have the map built, with rankings, applied to the seat map, and included in the performance.

     

    Please help if you know what I'm missing.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Former Member
    Former Member $organization

    Since it is a new facility was a Best Seat Map applied to it? Did you fight click on the map in facility manager to “Validate Completeness”?

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Cathy-Anne Cook
    Sent: Friday, May 16, 2014 1:06 PM
    To: Nicole Keating
    Subject: [Tessitura Ticketing Forum] Best Seating - Non-GA event

     

    So I'm a little embarrassed to ask because it's usually just the click of one button and then everything works.

    I just built a new facility that other than when included in a Subscription will be SYOS but cannot be bought into as a Subscription online because the Best Seat map doesn't appear to be working.

    I have read through the Help documentation many times and have the map built, with rankings, applied to the seat map, and included in the performance.

     

    Please help if you know what I'm missing.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children