Hey,
Has anyone using TNEW experienced a seat being locked into an online order (purple) that doesn't time out after the specified time allotted? If so, does anyone know of a way to force it to be released? I can't access the order, and no patron information shows.
Thanks,
Maurice
Once you know the performance and seat_no you can use TP_NEW_RELEASE_LOCKED_SEATS, from TX_Perf_Seat.