Cell phones and Social Media Usage during performances

At Yale Rep we do not allow any of it during performances. Our policy is posted on our website, playbill, signage and announced in our curtain speech. Our Front of House staff will speak with patrons during performances or intermission to give them a warning. If they don’t comply, they’re asked to leave the theatre. In CT we are not allowed to ask patrons to delete photos, unfortunately.

_______________________________

Laura Kirk

Associate Director of Audience Services

Yale School of Drama | Yale Repertory Theatre

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Veltria Roman
Sent: Monday, April 14, 2014 2:15 PM
To: Kirk, Laura
Subject: [Tessitura Ticketing Forum] Cell phones and Social Media Usage during performances

So this is not a ticketing question per se, but we are looking to find out how other venues are handling cell phone usage during performances.  

I’m looking into how other venues restrict or allow cell phone usage during performances in their venues.  Are there places where cell phones are allowed during performances for photography?  For video?  For tweeting?  Do place allow phone usage for certain types of shows and not others?  If so, what sorts of shows allow for cell phone usage?  How do other venues go about educating their patrons about what is or isn’t acceptable behavior?  How do other venues go about enforcing those policies?

Thank you in advance to anyone who responds.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

At Yale Rep we do not allow any of it during performances. Our policy is posted on our website, playbill, signage and announced in our curtain speech. Our Front of House staff will speak with patrons during performances or intermission to give them a warning. If they don’t comply, they’re asked to leave the theatre. In CT we are not allowed to ask patrons to delete photos, unfortunately.

_______________________________

Laura Kirk

Associate Director of Audience Services

Yale School of Drama | Yale Repertory Theatre

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Veltria Roman
Sent: Monday, April 14, 2014 2:15 PM
To: Kirk, Laura
Subject: [Tessitura Ticketing Forum] Cell phones and Social Media Usage during performances

So this is not a ticketing question per se, but we are looking to find out how other venues are handling cell phone usage during performances.  

I’m looking into how other venues restrict or allow cell phone usage during performances in their venues.  Are there places where cell phones are allowed during performances for photography?  For video?  For tweeting?  Do place allow phone usage for certain types of shows and not others?  If so, what sorts of shows allow for cell phone usage?  How do other venues go about educating their patrons about what is or isn’t acceptable behavior?  How do other venues go about enforcing those policies?

Thank you in advance to anyone who responds.

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!