When we record a customer's business address users are placing the organization name in various place. Sometimes it is in Street 1, sometimes in street 2, sometimes in salutation 2 and I was wondering if there is a Tessitura best practice around this? If so what is the best practice? If not, has anyone set a business rule to handle this? We were discussing the idea of using street 3 for this and creating a business rule that defines this for our users.
Thank you for your time and I look forward to you insights
This a video we created to give our staff a sense of how our org needs to input addresses. Company is covered in the second half.
https://www.youtube.com/watch?v=m__3XC_x5jA
Thank you.