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Adding Portal assignments

Jennifer Dulik
$organization

Hello everyone,

 

How would I go about adding Portal/door assignment to seats in an existing facility?  We use a venue that has about 12 entryways into their hall and have requested we add this information to our tickets.

 

Thanks

  • $organization

    The way we do this is with TR_SECTION assignments, and I am led to believe this is what most members use.

    The additional text fields can be printed on tickets (though additional_text_1 is currently also used in v.12 Ticket History). Since I have quite a lot of information I want to store here, I have each section description be something like 'Door D - Orchestra' (since there are other door D "sections") and then print just the door on tickets by getting the description field and limiting the length to 6 characters.

    I suppose you could also define a custom field, but this will ultimately take a lot more work than just using TR_SECTION.
  • $organization

    Could you use Section to handle this issue? You could then include the portal in one of the text fields in TR_SECTION.

     

    ______________________________
    Lucie Spieler
    IT Development and Training Manager

    FLORIDA GRAND opera

  • $organization

    Hi Jennifer,

     

    We have 14 portals ourselves.  When I set up the sections in the TR_SECTION table, I added the portal in the section description field.  Then added that field to the ticket format so our tickets print –

     

    West Entry <<Section Additional Text>>

    Portal 7 <<Section Description>>

    Row <<Seat Row>>  Seat <<Seat Number>> 

     

    Hope that helps,

    Susan

     

    Susan M Crockett, CIO

    Ruth Eckerd Hall

     

    From: Jennifer Dulik [mailto:bounce-jenniferdulik3245@tessituranetwork.com]
    Sent: Monday, February 24, 2014 1:02 PM
    To: Susan Crockett
    Subject: [Tessitura Ticketing Forum] Adding Portal assignments

     

    Hello everyone,

     

    How would I go about adding Portal/door assignment to seats in an existing facility?  We use a venue that has about 12 entryways into their hall and have requested we add this information to our tickets.

     

    Thanks




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  • Former Member
    Former Member $organization in reply to Nick Reilingh
    So I have a question regarding this. If there are 3 areas in a section, left, center and right and two portals, between left/center and right/center. Then if someone sits in the center section, how would I know which of the two portals to list in the additional text area. There would need to be a specific way of saying this portal is to be used for people seated ORCH CTR 101-115, as an example. How do you handle situations like that?