Hi everyone,
Some package order are not rolling over using the rollover utility. If we were to handle these orders manually, how can we do so without having to create a new order?
We would like, as much as possible, to retain the original order because of the information it contains (order date, payment amounts, payment dates, etc.).
Thanks so much!
That seems to have worked out. I attempted this but there was no option to select the new packages while in the order. Must have been the MOS dates which I adjusted to be on the earliest renewal date. Great suggestion, thanks!
Respectfully,
Steven Jirjis
La Jolla Playhouse
IT & Database Assistant
Ext. 154
Cell: (619) 251-5734
sjirjis@ljp.org
Be GREEN! Please think twice before printing an email
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Joshua Peters Sent: Wednesday, February 12, 2014 9:59 AM To: Steven Jirjis Subject: Re: [Tessitura Ticketing Forum] Manual rollovers
As long as your MOS and Price type date ranges for all the performances and packages include the original order date on the original order, you should be able to manually add the new packages to the original order.
From: Steven Jirjis <bounce-stevenjirjis4325@tessituranetwork.com> Sent: 2/11/2014 6:22:24 PM
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