Hello!
Is there way to change the maximum number of characters for a performance title? I have one that is 4 characters too long and I really need to make the whole title fit. Is there a table I need to go to in order to change this or does this need to be done in the sequel server somewhere?
Thanks!
Megan
Is your event on TNEW? You can make the title longer by selecting Express Title in content area. That way the customer see's the entire performance name. We don't have to worry about it as much in house since the sellers know the event they are selling and our tickets state the entire performance name.
We are not on TNEW so we can’t change it there. Thanks for the advice though!
MEGAN SCHMITT TicketING SYSTEMS MANAGERORCHESTRA IOWA PARAMOUNT PRESENTSOPUS CONCERT CAFE ORCHESTRA IOWA SCHOOL119 THIRD AVENUE SE, CEDAR RAPIDS, IA 52401319.366.8206 www.orchestraiowa.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Sandra BerschauerSent: Thursday, January 30, 2014 4:05 PMTo: Megan SchmittSubject: Re: [Tessitura Ticketing Forum] Change Number of Characters for Performance Title
From: Megan Schmitt <bounce-megannolte5627@tessituranetwork.com>Sent: 1/30/2014 3:07:21 PM
This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
Hi Megan,
We created inventory content (TR_INV_CONTENT) called ProdLongName with the full production name as the value for this very reason. We then pull this inventory content onto our ticket designs through a user defined element and our website also pulls the content value for the production name.
Michele
We have the same kind of thing with inventory content. We have a different name for the value but the same idea.
--Tom
…
718.724.8135
tbrown@BAM.org
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michele KeutschSent: Friday, January 31, 2014 4:24 PMTo: Thomas BrownSubject: RE: [Tessitura Ticketing Forum] Change Number of Characters for Performance Title
From: Megan Schmitt <bounce-megannolte5627@tessituranetwork.com>Sent: 1/31/2014 9:22:28 AM