Limit seats for a show online

Hey all,

We're looking for a way to limit the number of seats for one performance online. Ideally this would be done without having to build an Offer, and without adjusting the System table which would effect all our shows and not just the intended one. Is this possible to do?

Thanks,

Maurice



[edited by: Maurice Nounou at 2:43 PM (GMT -6) on 14 Jan 2014]
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  • Hi Maurice,

    You can either do that through Hold Codes or Allocation Codes.

    Hold Codes are based on User Groups while Allocation codes on MOS.  If you want to restrict seats in an offer, have more seats open to everyone else and use a unique MOS for offers, Allocation Codes are the way to go.

    They are set up in Facility Manager and then assigned to performances in Season Manager.

    Cheers,

    Kevin

  • Thanks for the response.

    Ideally the whole house will be open, we just want each user to only be able to buy one ticket. We could adjust the shopping cart to only drop down one seat, but we don't want this to effect our whole season, just this one performance.

    Can this be done without setting up Allocations or an Offer? I tried to build an Offer and limit it there, but without a promo code prices didn't show up.

    Thanks,

    Maurice

  • Hi Maurice,

    When you're building the offer you should be able to select (All Appeals) and (All Sources) meaning you shouldn't require a promo code. We do this frequently for some of our renters.

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