Good afternoon Tessiturians!
We have been struggling to find a way to impart expected attendance to our FOH and Facilities Staff so that they can properly staff for any given event.
We could use the Ticket Sales by Period Report but were looking for a way to relay this information without including any revenue reporting. Has anyone done something similar or does anyone have any advice?
Currently we're manually checking and sending this information to these teams as they do not have access to Tessitura at this time.
Thanks!Short
Hey Chris,
We have a report that details attendance only figures. It includes sales, as well as unsold held seats on certain hold codes (eg: Ticketmaster allocation) and breaks this down by Zone for each performance in a given date range.
Would this report be of any assistance to you? Happy to share if you like.
I also 100% agree with Kathleen - it's even better if they have access to the Client Application to view live seat maps and other performance info themselves. Our FOH team provide even more amazing service by having all of this information available.
Warm Regards,BeauMelbourne Recital Centre.
Our FOH teams have access to Tessitura and we also have reports that can be run which show the Paid, Reserved, Available, Held and Capacity as a %. It can then be run in summary or detail mode (which shows the capacity per level of the Hall.
Caryl