Hi all!
We are re-structuring one of our spaces and need to build a new facility map for it. The trouble is, we already have seats sold for the production in our current facility map. How do we move these orders over into the new facility map?
Thanks!
Hi Steven,
Unfortunately I don't think there is an "Easy" way to do this. We just re-did three of our theatre spaces which already had subscription built and sold into them. You have to re-build any performances from the original facility in the new facility and then move the orders one by one. I recommend doing all of this in the same order so you don't have to mess with putting money on account. I also found that printing a performance seating book and having support staff move the people on those lists one at a time is the most straightforward way to move everyone.
I'm happy to discuss our complete protocol for this with you if you want more details.