Hello everyone! We were given new magnetic stripe readers to process credit cards and have not been able to get them to function. Does anyone have advice on how to configure or where I could look for that type of information on the Network? Not sure if I can list what make/ model they are on this board. We tried downloading from the website with no luck.
Thanks,
Laura Kirk
Yale Repertory Theatre
Hey Laura,
We have HP magnetic swipe readers here and I've got the config file with all our settings. It won't allow me to post the file on my profile, so I'll email it directly to you.
Hopefully that will help get you started.
BeauMelbourne Recital Centre.
Hi Beau,
Justin form Perth Festival here, I read your post with interest, we would like to implement the card readers with Tessitura Ramp at a couple of temporary venues.
I wonder if you mind telling me the card reader model number and perhaps where you purchased them and any other related information.
Is the configuration file you mentioned just for the PC?
Many thanks in advance
Regards
Justin
Hey Justin,
We purchased "HP USB Mini MSR (Magnetic Stripe Reader) with Brackets" through our IT provider. They were very simple to install and come with software to configure them. I can't post the config file we used on my profile here, but can email it to you?
There's probably a little extra config required to make them work with RAMP too, so best see if anyone else has installed them in a RAMP environment, or talk to the Network team.
Beau.