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Tracking Actor Comps

Steven Patton
$organization

Dear Forum Users,

We are trying to find a new and convenient way to track actor and musician comp tickets at the Broadway Rose.  At the moment, we hand out comp forms to actors who are instructed to turn in the form to receive their tickets.  This gets confusing, especially if the actor wants to have their family members call in to book the comps, loses the forms, etc.

We're trying to figure out the easiest way to re-vamp this system and track the information in Tess.  Upon reading the forums it seems like the most common suggestions are

- Setting up Dummy Perfs in a GA Hall and providing tickets to this perf to our actors who can then exchange them for the show of their choice.

- Issuing Gift Certificates for $0.00 so the specific GC code can be used to redeem comp tix (I am not even sure if it's possible to issue a GC for $0.00)

- Using a combination of allocations, constituent types, and promo codes to allow the actors to book their own tickets online (not sure if this will be an issue because we only allow the comp tickets to be used in certain sections of the theater).

If anyone has experience with any of these ideas OR has any other suggestions that you think could work, we would greatly appreciate it.

Thanks!

Steven Patton
Asst. Patron Services Manager
Broadway Rose Theatre Company

Parents
  • $organization

    Hi Steven,

    Would Activities in the history tab of the constituents be of any use for this? Almost like an rsvp?

     

    Courtney

    Melbourne Recital Centre

     

    From: Steven Patton [mailto:bounce-stevenpatton2778@tessituranetwork.com]
    Sent: Friday, 15 November 2013 9:08 AM
    To: Courtney Beeren
    Subject: [Tessitura Ticketing Forum] Tracking Actor Comps

     

    Dear Forum Users,

    We are trying to find a new and convenient way to track actor and musician comp tickets at the Broadway Rose.  At the moment, we hand out comp forms to actors who are instructed to turn in the form to receive their tickets.  This gets confusing, especially if the actor wants to have their family members call in to book the comps, loses the forms, etc.

    We're trying to figure out the easiest way to re-vamp this system and track the information in Tess.  Upon reading the forums it seems like the most common suggestions are

    - Setting up Dummy Perfs in a GA Hall and providing tickets to this perf to our actors who can then exchange them for the show of their choice.

    - Issuing Gift Certificates for $0.00 so the specific GC code can be used to redeem comp tix (I am not even sure if it's possible to issue a GC for $0.00)

    - Using a combination of allocations, constituent types, and promo codes to allow the actors to book their own tickets online (not sure if this will be an issue because we only allow the comp tickets to be used in certain sections of the theater).

    If anyone has experience with any of these ideas OR has any other suggestions that you think could work, we would greatly appreciate it.

    Thanks!

    Steven Patton
    Asst. Patron Services Manager
    Broadway Rose Theatre Company




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Hi Steven,

    Would Activities in the history tab of the constituents be of any use for this? Almost like an rsvp?

     

    Courtney

    Melbourne Recital Centre

     

    From: Steven Patton [mailto:bounce-stevenpatton2778@tessituranetwork.com]
    Sent: Friday, 15 November 2013 9:08 AM
    To: Courtney Beeren
    Subject: [Tessitura Ticketing Forum] Tracking Actor Comps

     

    Dear Forum Users,

    We are trying to find a new and convenient way to track actor and musician comp tickets at the Broadway Rose.  At the moment, we hand out comp forms to actors who are instructed to turn in the form to receive their tickets.  This gets confusing, especially if the actor wants to have their family members call in to book the comps, loses the forms, etc.

    We're trying to figure out the easiest way to re-vamp this system and track the information in Tess.  Upon reading the forums it seems like the most common suggestions are

    - Setting up Dummy Perfs in a GA Hall and providing tickets to this perf to our actors who can then exchange them for the show of their choice.

    - Issuing Gift Certificates for $0.00 so the specific GC code can be used to redeem comp tix (I am not even sure if it's possible to issue a GC for $0.00)

    - Using a combination of allocations, constituent types, and promo codes to allow the actors to book their own tickets online (not sure if this will be an issue because we only allow the comp tickets to be used in certain sections of the theater).

    If anyone has experience with any of these ideas OR has any other suggestions that you think could work, we would greatly appreciate it.

    Thanks!

    Steven Patton
    Asst. Patron Services Manager
    Broadway Rose Theatre Company




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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