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Gift Certificate Functionality

Former Member
Former Member $organization

Hello,

We are getting ready to sell gift certificates in Tessitura and would like to print them on regular paper stock rather than on ticket stock. We also will have them available to purchase on our website. Does anyone have a procedure for doing this that they like and could share? Where do you record recipient information, message, etc. on Tessitura? How do you get that information, plus gift certificate number, to print on the gift certificate?

Thanks!

Judy

Parents
  • $organization

    Judy -

     

    We've also used a couple of our custom order data fields to record To/From and Note information so we can personalize the Gift Certificates.

     

    We've found this works really well as people like that personal touch. We have also coded our website to use those order fields and customize their gift certificate.

    We also tweaked the standard GC print report from Tessi in order to include those order data fields.

    HTH,

    Heather

    Seattle Repertory Theatre

  • Former Member
    Former Member $organization in reply to Heather Laidlaw Kraft (she/her)

    Thanks Heather. We too are using the custom data fields to record personal messages and have linked that in with online sales as well. But is there a way to customize messages to more than one recipient if someone is purchasing multiple gift certificates, or do they have to be set up on separate orders?

    Thanks again!
    Judy

  • $organization in reply to Former Member

    Judy –

     

    We do set them up in different orders to be able to customize them properly.

     

    Heather Laidlaw Kraft
    SEATTLE REPERTORY THEATRE

    Seattle Rep is closed on Mondays
    Please consider the environment before printing this e-mail

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Judy Anderson
    Sent: Wednesday, September 30, 2009 1:57 PM
    To: Heather Laidlaw Kraft
    Subject: Re: [Tessitura Ticketing Forum] Gift Certificate Functionality

     

    Thanks Heather. We too are using the custom data fields to record personal messages and have linked that in with online sales as well. But is there a way to customize messages to more than one recipient if someone is purchasing multiple gift certificates, or do they have to be set up on separate orders?

    Thanks again!
    Judy

    From: Heather Kraft <bounce-heatherlaidlawkraft3507@tessituranetwork.com>
    Sent: 9/23/2009 11:01:19 PM

    Judy -

     

    We've also used a couple of our custom order data fields to record To/From and Note information so we can personalize the Gift Certificates.

     

    We've found this works really well as people like that personal touch. We have also coded our website to use those order fields and customize their gift certificate.

    We also tweaked the standard GC print report from Tessi in order to include those order data fields.

    HTH,

    Heather

    Seattle Repertory Theatre




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization in reply to Former Member

    Judy –

     

    We do set them up in different orders to be able to customize them properly.

     

    Heather Laidlaw Kraft
    SEATTLE REPERTORY THEATRE

    Seattle Rep is closed on Mondays
    Please consider the environment before printing this e-mail

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Judy Anderson
    Sent: Wednesday, September 30, 2009 1:57 PM
    To: Heather Laidlaw Kraft
    Subject: Re: [Tessitura Ticketing Forum] Gift Certificate Functionality

     

    Thanks Heather. We too are using the custom data fields to record personal messages and have linked that in with online sales as well. But is there a way to customize messages to more than one recipient if someone is purchasing multiple gift certificates, or do they have to be set up on separate orders?

    Thanks again!
    Judy

    From: Heather Kraft <bounce-heatherlaidlawkraft3507@tessituranetwork.com>
    Sent: 9/23/2009 11:01:19 PM

    Judy -

     

    We've also used a couple of our custom order data fields to record To/From and Note information so we can personalize the Gift Certificates.

     

    We've found this works really well as people like that personal touch. We have also coded our website to use those order fields and customize their gift certificate.

    We also tweaked the standard GC print report from Tessi in order to include those order data fields.

    HTH,

    Heather

    Seattle Repertory Theatre




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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