Hi All,
I am having a problem with a new ticket design I am creating for an upcoming event.
I have put the text that I want on my ticket in production elements>performance>ticket text
and in template properties what is the data element i need to use in order for this information to be pulled and printed on the ticket.
Thank so much
Barbara
Tried that, not working.
Not sure what it is that i am doing wrong.
Is it not working when you print a test ticket? Have you tried from your test system printing an actual ticket to the performance(s) in question? Because if it's not showing on the sample ticket printed from the ticket design screen, it might just be that you don't have a default value set for that element for sample tickets. I've been tripped up by that before...
Hi Barbara-Lynn,
Good day.
there are three tables link to a ticket.
select * from t_design ---this table has the design number for a ticket.
select * from t_design_element --- this table has the elements.
select * from tx_design_element --- this table have the details of a ticket.
So, if you have a ticket does not work, you can compare it with a similar ticket does work.
what you should?
select * from tx_design_element where deisgn_no= @ workTicket or design_no= @ notWorkTicket order by design_no
have fun
Ben