Ticket Design

Hi All,

 

I am having a problem with a new ticket design I am creating for an upcoming event.

 

I have put the text that I want on my ticket in production elements>performance>ticket text

and in template properties what is the data element i need to use in order for this information to be pulled and printed on the ticket.

 

Thank so much

 

Barbara

  • Hi,

     

    Data group is “performance” and data element is “perf info-1”, “perf info- 2”, etc depending on how many lines you used.

     

    Hope that helps.

     

    Susan M. Crockett

    Chief Information Officer

    Ruth Eckerd Hall

    1111 N. McMullen Booth Rd.  l  Clearwater, FL 33759

    727.712.2757   l   Fax: 727.791.6020

    scrockett@rutheckerdhall.net

    Tickets to all of our great shows are on sale now at RuthEckerdHall.com

     

    From: Barbara-Lynn Pollard [mailto:bounce-barbaralynnpollard5442@tessituranetwork.com]
    Sent: Thursday, August 27, 2009 3:10 PM
    To: Susan Crockett
    Subject: [Tessitura Ticketing Forum] Ticket Design

     

    Hi All,

     

    I am having a problem with a new ticket design I am creating for an upcoming event.

     

    I have put the text that I want on my ticket in production elements>performance>ticket text

    and in template properties what is the data element i need to use in order for this information to be pulled and printed on the ticket.

     

    Thank so much

     

    Barbara




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Tried that, not working. 

    Not sure what it is that i am doing wrong.

     

     

  • Is it not working when you print a test ticket? Have you tried from your test system printing an actual ticket to the performance(s) in question? Because if it's not showing on the sample ticket printed from the ticket design screen, it might just be that you don't have a default value set for that element for sample tickets. I've been tripped up by that before...

  • Hi Barbara-Lynn,

    Good day.

    there are three tables link to a ticket.

    select * from t_design ---this table has the design number for a ticket.

    select * from t_design_element --- this table has the elements.

    select * from tx_design_element --- this table have the details of a ticket.

     

    So, if you have a ticket does not work, you can compare it with a similar ticket does work.

    what you should?

    select * from  tx_design_element where deisgn_no= @ workTicket or design_no= @ notWorkTicket order by design_no

     have fun

    Ben

     

  • Hi Kim,

     

    We have got around this in the past by typing the text in Word (or something similar), saving that as a pcx pic and importing the pic into the ticket design.  That way you can use fancy fonts, a variety of symbols and much more!  The downside is that each time you do this, you need a new ticket design saved.

     

    Regards,

    Beau.

     

    From: Kimberly Darlington [mailto:bounce-kimberlydarlington9259@tessituranetwork.com]
    Sent: Tuesday, 12 March 2013 09:18
    To: Beau Vigushin
    Subject: [Tessitura Ticketing Forum] Ticket Design

     

    Hello Y'all!

    I need some help.  We purchased our bocas in 2006 and I am needing to put an "@" sign on our tickets, can this be done?  I've looked through documentation but it isn't proving to be helpful, but then again perhaps I just don't know where to look.

    Help!!!!!

    Thanks :-)

    Kim

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Thanks EVERYONE!!!!!

     

    Kimberly Darlington
    Director of Ticket Services
    Nashville Symphony
    Schermerhorn Symphony Center
    One Symphony Place
    Nashville, TN 37201-2031
    T 615.687.6405 F 615.687.6403
    kdarling@nashvillesymphony.org
    nashvillesymphony.org



    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beth Hawryluk
    Sent: Monday, March 11, 2013 6:11 PM
    To: kdarling@nashvillesymphony.org
    Subject: Re: [Tessitura Ticketing Forum] Ticket Design

     

    Hi Kim,

    I think this forum post should give you everything you need! There a couple of tips and some links to various areas of the help section specific to special characters.

    http://www.tessituranetwork.com/Community/forums/t/7072.aspx

    Good Luck!! :)

    From: Kimberly Darlington <bounce-kimberlydarlington9259@tessituranetwork.com>
    Sent: 3/11/2013 5:14:12 PM

    Hello Y'all!

    I need some help.  We purchased our bocas in 2006 and I am needing to put an "@" sign on our tickets, can this be done?  I've looked through documentation but it isn't proving to be helpful, but then again perhaps I just don't know where to look.

    Help!!!!!

    Thanks :-)

    Kim

     

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

  • Thank you Ken.

     

    DARRELL JONES | Assistant Box Office Coordinator | Tasmanian Symphony Orchestra Pty Ltd

    1 Davey Street, Hobart, Tasmania | GPO Box 1450 Hobart, Tasmania                                        

    Tel 03 6232 4404 | Email jonesd@tso.com.au | Website www.tso.com.au

                             

    Description: cid:image002.jpg@01CF009A.9C07BC70

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ken McSwain
    Sent: Friday, 5 September 2014 12:18 PM
    To: Darrell Jones
    Subject: Re: [Tessitura Ticketing Forum] Ticket Design

     

    Hi Darrell

    Needs a little back-end work, but its not hard to do, if you have access to some basic SQL skills.

    You can create a user-defined ticket element by modifying the proc LP_TICKET_ELEMENTS, which you can then use on your tickets in the same way as the pre-defined elements.

    And there's a function to use in your new element which will return the same string of constituency codes for a constituent that you get on the constituent header.

    [dbo].[FS_CONST_STRING_NEW]  (@customer_no int, @include_affiliates char(1))

    Your code would look something like this:

    If @ude_no = 1 and @customer_no > 0

    Select @ude_value =  coalesce (left( [dbo].[FS_CONST_STRING_NEW]  (@customer_no, 'Y'), 30)  ,'')

     

    Ken

     

     

    From: Darrell Jones <bounce-darrelljones8445@tessituranetwork.com>
    Sent: 9/4/2014 7:59:35 PM

    Hello all,

    Has anyone devised and easy (and inexpensive) way of printing the 3 character short description of a Constituency on a ticket?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!