Excluding seats from statistics

Could you set up a separate season mirroring your education season, with a facility called "waiting room?" It could display in the client but not in Season Overview or reports.

Lucie
FGO

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From: "Michael Wilcox"
Date: 27 Aug 2009 09:00:13 -0500
To: <lspieler@fgo.org>
Subject: [Tessitura Ticketing Forum] Excluding seats from statistics

Hello everyone,

For certain kinds of performances (our youth classes) we use a section of seats as our waiting list. This works well with our custom reporting, but it interferes with the built-in functions Tessitura has for seating availability, percent sold and so on. (For example, every performance we have looks like it's available, even when it's actually sold out and the only available seats on are the waiting list.) I know I can mark seats as "non-seats" but that pretty much wipes them off the map. Is there anything short of doing that which will keep a seat usable but not counted as a "seat," for all other intents and purposes?

Thanks! -- Michael at the Science Museum of Minnesota

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Could you set up a separate season mirroring your education season, with a facility called "waiting room?" It could display in the client but not in Season Overview or reports.

Lucie
FGO

Sent via BlackBerry from T-Mobile

---

From: "Michael Wilcox"
Date: 27 Aug 2009 09:00:13 -0500
To: <lspieler@fgo.org>
Subject: [Tessitura Ticketing Forum] Excluding seats from statistics

Hello everyone,

For certain kinds of performances (our youth classes) we use a section of seats as our waiting list. This works well with our custom reporting, but it interferes with the built-in functions Tessitura has for seating availability, percent sold and so on. (For example, every performance we have looks like it's available, even when it's actually sold out and the only available seats on are the waiting list.) I know I can mark seats as "non-seats" but that pretty much wipes them off the map. Is there anything short of doing that which will keep a seat usable but not counted as a "seat," for all other intents and purposes?

Thanks! -- Michael at the Science Museum of Minnesota

This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!