Households - orders into the individual accounts

Because of the way we are using the system we need to be able to have an order in an individuals account and also pull information from the household that they are in

ie. A child being in a dance class (set up as a performance) to be pulled for class lists but wanting the parents information to pull for marketing and newsletters.

If the child is a Primary Association then the order defaults to the Household account and if the child is not a Primary Association then I can't seem to pull the household information.

 

I don't know what to do.

Parents
  • We’ve never tried this before but if you can that would be great.

     

    From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: October-10-13 1:36 PM
    To: Cathy-Anne Cook
    Subject: RE: [Tessitura Customer Service Forum] Households - orders into the individual accounts

     

    We have a custom class list report that we use. It is rather old (still an Infomaker report) but I may be able to send it to you, if you’d like. Others may have better ideas.

     

    -p.

     

    Patrick Schley
    Academy Services Manager

    FIRST STAGE

    Transforming Lives Through Theater

    325 West Walnut Street | Milwaukee, WI 53212
    (414) 267-2970 direct
    | (414) 267-2976 fax

     




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Reply
  • We’ve never tried this before but if you can that would be great.

     

    From: Tessitura Customer Service Forum [mailto:forums-cust.serv@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: October-10-13 1:36 PM
    To: Cathy-Anne Cook
    Subject: RE: [Tessitura Customer Service Forum] Households - orders into the individual accounts

     

    We have a custom class list report that we use. It is rather old (still an Infomaker report) but I may be able to send it to you, if you’d like. Others may have better ideas.

     

    -p.

     

    Patrick Schley
    Academy Services Manager

    FIRST STAGE

    Transforming Lives Through Theater

    325 West Walnut Street | Milwaukee, WI 53212
    (414) 267-2970 direct
    | (414) 267-2976 fax

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Customer Service Forum. You may reply to this message to post to the Customer Service forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Children
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