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Specific Subscription Information for Constituents

Jillian Pruitt
$organization

I need to pull a list of subscribers and I need it to include which specific package they have bought for specific seasons. Currently when I run an output set, I get every package they’ve ever purchased,  

 

Does anyone have any suggestions on how I can do this? Thanks!

 

Jillian Pruitt

Virginia Symphony Orchestra

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  • $organization

    Hi Jillian,

    If you specifically want to use output sets to pull this information you will likely need to create a new output set element and parameter. This setup will vary depending on what exactly you need output and what kind of criteria you want to use to filter it.
    Creating a new one might be something that is limited to our IT department, so you will probably want to check in with them.

    A great reference tool for creating output sets is the Output Set Builder Cookbook.
    For example, you probably want a season parameter to filter on which can be found in multiple examples in the cookbook.

    You may also want to take a look at the Package Order Listing report in the Ticketing Subscription folder. This might be helpful.

    Hope that is useful.

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  • $organization

    Hi Jillian,

    If you specifically want to use output sets to pull this information you will likely need to create a new output set element and parameter. This setup will vary depending on what exactly you need output and what kind of criteria you want to use to filter it.
    Creating a new one might be something that is limited to our IT department, so you will probably want to check in with them.

    A great reference tool for creating output sets is the Output Set Builder Cookbook.
    For example, you probably want a season parameter to filter on which can be found in multiple examples in the cookbook.

    You may also want to take a look at the Package Order Listing report in the Ticketing Subscription folder. This might be helpful.

    Hope that is useful.

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