Hello,
We have a free event and want to limit the number of tickets online ticket buyers can select in an order. I know I can limit the number of tickets through promo codes, but is there a way to trigger a promo code for general website traffic? Or limit the number of tickets per order for all purchases made through the web?
Thank You!
Andrea Williams
Ticketing System Administrator
National Geographic, Visitor Services
You could create an offer on the performance in question with a ticket limit and associate that offer with your default web source or all sources, I believe. You wouldn't necessarily need a promo code.
I agree with Amanda. We frequently do this without a promo code when requested by a rental company. It's been a while since I've been in the box office but I recall that you could restrict it on any MOS (web for sure but also your regular box office MOS if the limit is also in effect for in person and phone sales). Simply add an offer with all appeals and all sources and a limit.
Brilliant, thanks for this comment!