Hi all!
We typically sell to groups online using an allocation, that is associated with a particular MOS, price type and promo code.
However when attempting to sell under this scenario while being in Tessitura using the Ticketing Orders module, the price type does not show up.
The user groups have access to the MOS and everything works normally online when using the promo code.
Are we able to select a price type in Ticketing Orders that is associated with a promo code??
Thanks in advance, this community is always great!
We usually enter the source code as one of the last actions of creating an order, so this sometimes trips us up through force of habit! When selling an offer offline the source code is required in order to make the associated price type appear.