Hi all!
We typically sell to groups online using an allocation, that is associated with a particular MOS, price type and promo code.
However when attempting to sell under this scenario while being in Tessitura using the Ticketing Orders module, the price type does not show up.
The user groups have access to the MOS and everything works normally online when using the promo code.
Are we able to select a price type in Ticketing Orders that is associated with a promo code??
Thanks in advance, this community is always great!
Hi Steven,
Does the internal box office MOS that you use have access to this particular price type in the TX_MOS_PRICETYPE system table? I think you're saying that the user group has access via the security module so that's the next thing I usually check...
B
Brooke Gallagher
Box Office and CRM Systems Manager
National Theatre