Hi -
Is there a way to have a price type only pull from a specific hold code online? Our students are allocated certain seats and we would like for our student tickets to only pull from these 'S' holds online. Is this possible? If so, can you help guide me on how to do this or direct me to a help document?
Thank you so much!
Beth
Hi Beth,
Well, the quick answer to your question is: yes!
But first a question for you - Do you want to allow both student and non student ticket buyers to have access to these seats or only the student ticket buyers? There is a way to accomplish either option.
Let me know which option would be better for you and I will help you
Best,
Suzie D
Hi Beth,I would use allocations rather than holds to achieve this. Allocations are tied to modes of sale, not price types, but you can tie your price type to a specific mode of sale in the system table TX_MOS_PRICETYPE. Under Facility Manager's Hold/Alloc Maps tab there's a feature called Maintain Allocation Codes which you can use to tie your student allocation to whichever online mode of sale they'll be using.
Hope that helps some!
Hi Suzie! I want to allow the general public/non student ticket buyers to purchase their price type which pulls from the open seats and student tickets to purchase their student price type from the S hold.
Thank you so much for taking the time to help me,Beth
Thank you Bryan! I will look in to this!
Sure thing! I'm happy to help. We sell our student tickets online using an allocation, like Bryan suggested, but I do know that it is possible for the web (non TNEW) to use breakable holds. I'll email you directly about it.
We also use the method Bryan has described to allow certain groups access to specific seats online via MOS and allocations. If the allocation isn't linked to a membership MOS, we then trigger the MOS via a link or promo code in an email or on the website (usually if it's temporary).
B