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Fee Text

David Janeski
$organization

Hello All:

One of our users wishes to add a note about a user defined fee.

We see a "Fee Text" box, however no cursor appears there so a note can be typed.

Is this just the place where notes applied in the "Miscellaneous Text" field from Fee Detail setup appear?

Is there a way to add a note about a specific fee? Thanks.

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  • $organization

    Hi David

     

    Yes, the text you see when adding a Fee is a display of the data entered in the “Miscellaneous Text” field in the Fee Setup screen, it’s not an input field for use during the transaction.

    As a fall-back your best bet right now would be to use the Order Notes field. And coming in V12 there is also a Notes field on the payment screen.

     

    Regards
    Peter

     

    + Peter Nelson

    + Tessitura Network

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of David Janeski
    Sent: Thursday, 5 September 2013 2:36 AM
    To: Peter Nelson
    Subject: [Tessitura Ticketing Forum] Fee Text

     

    Hello All:

    One of our users wishes to add a note about a user defined fee.

    We see a "Fee Text" box, however no cursor appears there so a note can be typed.

    Is this just the place where notes applied in the "Miscellaneous Text" field from Fee Detail setup appear?

    Is there a way to add a note about a specific fee? Thanks.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Hi David

     

    Yes, the text you see when adding a Fee is a display of the data entered in the “Miscellaneous Text” field in the Fee Setup screen, it’s not an input field for use during the transaction.

    As a fall-back your best bet right now would be to use the Order Notes field. And coming in V12 there is also a Notes field on the payment screen.

     

    Regards
    Peter

     

    + Peter Nelson

    + Tessitura Network

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of David Janeski
    Sent: Thursday, 5 September 2013 2:36 AM
    To: Peter Nelson
    Subject: [Tessitura Ticketing Forum] Fee Text

     

    Hello All:

    One of our users wishes to add a note about a user defined fee.

    We see a "Fee Text" box, however no cursor appears there so a note can be typed.

    Is this just the place where notes applied in the "Miscellaneous Text" field from Fee Detail setup appear?

    Is there a way to add a note about a specific fee? Thanks.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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