Our Marketing department would like to waive the Handling fee for our Family subscription package with a promo code online. We only know how to set up promos through the Offers button and it asks for a Price Type. How do we set up a promo that waives the fee online for a package? We only want to give this offer to a specific group of people, not waive the fee for everyone who buys online.
Thanks!
You can create a promo code that doesn’t link to an offer. Create a new MOS (as Nicole suggested) and new price types, if needed. Ensure that this MOS/price type combination doesn’t charge the fees, per your fee rules. Create sources for the groups you want to offer this to. Then populate TR_WEB_SOURCE_NO with source, MOS, and promo code information. When a purchaser enters the promo code on the Web, they’ll be shifted into the new MOS and won’t be charged the fees.