Number of allowed logins

Hello Tessi-friends:

I have a user (an intern) who is only allowed to be logged in once in security (which I prefer). However, the user was still logged in on a machine that has since been shut down and removed, and Tessitura says he has exceeded his number of logins.

My questions would be:

  1. How long does it take before Tessitura realizes this session has expired?
  2. Is there a way for our DBA to manually expire the session on the back-end?

For now, I guess I'll just have to increase his number of logins, but I bet this will come up again - and hopefully has come up somewhere else!

Thanks!

-p.

Patrick Schley
Academy Services Manager
First Stage 

  • Former Member
    Former Member $organization

    Patrick, here is a link to a Knowledgebase article on www.tessituranetwork.com that addresses this issue:

     

    http://www.tessituranetwork.com/network/Learning/Tessitura%20Knowledgebase/Security/User%20Group%20Security/16145.aspx

     

    Bob

     

    From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Wednesday, July 24, 2013 2:50 PM
    To: Robert Bell
    Subject: [Tessitura Technical Forum] Number of allowed logins

     

    Hello Tessi-friends:

    I have a user (an intern) who is only allowed to be logged in once in security (which I prefer). However, the user was still logged in on a machine that has since been shut down and removed, and Tessitura says he has exceeded his number of logins.

    My questions would be:

    1. How long does it take before Tessitura realizes this session has expired?
    2. Is there a way for our DBA to manually expire the session on the back-end?

    For now, I guess I'll just have to increase his number of logins, but I bet this will come up again - and hopefully has come up somewhere else!

    Thanks!

    -p.

    Patrick Schley
    Academy Services Manager
    First Stage 




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  • Thanks, Bob!

     

    -p.

     

    Patrick Schley
    Academy Services Manager

    FIRST STAGE

    Transforming Lives Through Theater

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    | (414) 267-2976 fax