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RE: Normal Fonts and Tessitura

Former Member
Former Member $organization
Not sure if this will help, but you might want to check Tools/Preferences and change the Seating Map Font Size.  Might also want to check "Maximize Windows" as well.  I believe we've had a few instances where we needed to change those settings for users.
 
Penny

From: Tessitura Technical Forum [mailto:forums-technical@tessituranetwork.com] On Behalf Of David Woodall
Sent: Monday, March 30, 2009 3:15 PM
To: Tabor, Penny
Subject: Re: [Tessitura Technical Forum] Normal Fonts and Tessitura

Um... I did not type "Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4". Really! (I would never be so negative!)

From: David Woodall <bounce-davidwoodall6588@tessituranetwork.com>
Sent: 3/30/2009 2:09:59 PM

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

To support other applications we are moving to our Terminal Server farm, we decided to change the servers to "normal" fonts, since Tessitura now does a pretty good job running with that font size.

Predictably, I now have several users who are having trouble seeing the new, smaller windows, especially the General Tab and the Seat Map.

 Had anyone else encountered this and found a solution? Short of buying a bunch of reading glasses, I have no good ideas.

 




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  • $organization

    The other thing to check is screen resolution.  I made some changes to our constituent header which to me was practically invisible, however I had people flagging up that they couldn't read it anymore.   I found that their screens were on really high res so the changes had made a real difference to them.